February 11, 2014

LEARNING FOR LIFE SCORES BIG FOR HOSPITALITY IN ANTIGUA

Learning for Life continues to make meaningful contributions to Antigua’s hospitality industry. Following the success of the first cohort program implemented in 2012, we decided to launch the program to a second group of students recently. This program, funded by the Diageo Foundation, had students enrolling in courses covering Food and Beverage Services, Retail Trade Services, Basic Cookery and Housekeeping. Core subjects for all cohorts included Customer Care and Introduction to Tourism and Hospitality.

Management from Kennedy’s Club, Diageo’s Distributor in Antigua, attended the launch as did the staff of the Antigua and Barbuda Hotel and Tourism Institute, Government Ministers, facilitators and students.

Facilitators focused heavily on the practical aspects of the courses. There were several role-playing scenarios, and the teaching was very contextual. To realize the students’ full potential, facilitators provided trips to various hotel properties enabling students to see employees practicing the requisite skills in real-world settings. Partnering hotel properties included Sandals Grande Antigua Resort and Spa, Jumby Bay and Jolly Beach Resort.

The internship period was planned as the culmination of the students’ theoretical and practical training. The four-week stint saw students receiving practical experiences from partners across the island including Cocobay Resort, Sandals Grande Antigua, Rex Halcyon Resort, Tradewinds Hotel and Epicurean.

“The Antigua Learning for Life program has once again covered all the bases and is really one that our other programs can emulate as we reach out further into providing needed hospitality skills across the Caribbean,” said Patrick Flook, Corporate Relations Manager, Caribbean and Central America.